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Purchase Policies  

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GENERAL CONDITIONS OF USE AND PURCHASE POLICIES  

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These GENERAL CONDITIONS OF USE AND PURCHASE POLICIES, regulate the use of the website www.elisamaya.com which is the official website of ELISAMAYA JEWELRY, to which visitors or customers must abide by, in addition, information about their products and offers the possibility of their acquisition; so we suggest reading it beforehand, before starting its use:

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1. GENERAL CONDITIONS OF USE:

The following GENERAL CONDITIONS OF USE AND PURCHASE POLICIES come into effect from their publication, without prejudice to subsequent modifications without prior notice or consent. It is solely up to ELISAMAYA to approve modifications to the text of this publication.

Access to and use of this Website is free. The fact of browsing the Website, gives the condition of user and implies the complete and unreserved acceptance of all the conditions of use.

By accessing, browsing or using this Website, you acknowledge that you have read, understood, and undertake to comply with all the conditions and terms set forth herein. If you do not agree with the conditions, you must refrain from browsing this Website, and if you wish, communicate your disagreement to ELISAMAYA.

ELISAMAYA reserves the right to review or modify at any time the GENERAL CONDITIONS OF USE AND PURCHASE POLICIES, or any other content of the Website, when it deems it pertinent, without prior notice to the User. Modifications will be made on the brand's Website, being the User's responsibility to review and attend to them each time he / she enters to browse the Website.

The user undertakes to make diligent, correct and lawful use of the Website, as well as not to suppress, evade, or manipulate copyright (copyright) and other data that identify the ELISAMAYA brand.

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2. INTELLECTUAL PROPERTY.

The copyrights apply to this Web Page, such as texts, photographs, graphics, images, icons, software, graphic design, constitute a work whose property is ELISAMAYA or its respective authors.

In the event that there is content owned by authors other than ELISAMAYA, you will obtain prior authorization in accordance with what is enshrined in the rules that protect copyright. All content or images may be published, reproduced or circulated only with the prior written consent of  ELISAMAYA JEWELRY.

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3. DURATION AND TERMINATION

The provision of the service of the ELISAMAYA Website has an indefinite duration. However, the brand may terminate or suspend the provision of this service at any time and without prior notice.

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4. PRODUCT PRICES

All the prices of the products that are indicated through the Website include any other taxes that may correspond. However, these prices do not include costs for international shipments. The prices of our products are subject to change without prior notice. We reserve the right to discontinue or modify the product without prior notice.

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5. PRODUCTS OR SERVICES 

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor screen will have any color.

We reserve the right (but are not obligated) to limit sales of our products or services to any person, geographic region, or jurisdiction.

We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.  

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6. PAYMENT OF PRODUCTS

The Customer agrees to pay the full value of the product at the time the order is placed. To the initial price that appears on the Website www.elisamaya.com for each of the products offered, the corresponding rates will be added to the relevant shipping costs. In any case, these rates will be previously communicated to the Client before formalizing the purchase itself.
The Client must pay the total value corresponding to his order through the payments offered by MERCADOPAGO. Payment by card is made with MERCADOPAGO's security protocols.
 


The Client must notify ELISAMAYA of any undue or fraudulent charge on the card used for purchases, by email or by telephone, in the shortest time possible so that ELISAMAYA can take the appropriate steps.

Before the acceptance by ELISAMAYA of any purchase offer made by a client and / or user, the client and / or user will be obliged to choose the form  in which you will pay the corresponding price, in accordance with the means of payment that are already previously and specifically established on our website.  

 

We must warn that despite the fact that ELISAMAYA has made a secure connection system available to our clients and / or users for all the realization of all purchase offers, in no case will ELISAMAYA be responsible for failures in the communications of the entities banking or credit, as well as will not be responsible for damages that may be caused to customers and / or users as a result of an action or omission of said entities. When the payment has been verified by ELISAMAYA, it may proceed to accept the purchase offer made by the customer and / or user.  

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7.  DATA MANAGEMENT

At ELISAMAYA we want to inform you that the personal data you provide in any of the systems related or incorporated into our Website  www.elisamaya.com or contact channels will be treated confidentially and securely and will be used exclusively for purposes related to the services provided by the brand.

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8.  SECURE PAYMENT (MERCADOPAGO)

At www.elisamaya.com we offer you the best options so that you can pay for your purchases easily and safely. Credit cards will always be handled through a secure payment platform such as MERCADOPAGO.

When you shop through virtual stores that use MERCADOPAGO, you can be sure that your personal information is protected. Here you will find our different forms of payment so that you can choose the one of your preference.

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9. APPLICABLE LAW AND JURISDICTION

The provision of the website service and these General Conditions of Use and purchase policies of the website and the individuals that may be established are governed by Colombian law. Law 1480 of 2011 "Consumer Statute", Internet pages, their design and graphic presentation, are protected by the provisions of Law 23 of 1982, Articles 12 and 30 and Decision 351 of the Cartagena Agreement (for the Colombian case ), and by the copyright provisions  United States of America Act 1976.

We appreciate your interest in consulting this GENERAL CONDITIONS OF USE AND PURCHASE POLICIES.

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